Privacy Policy
EPOS World is operated under Thirtymins Group Ltd.
Company Number: 15318924
Website: www.eposworld.uk
This Privacy Policy explains how EPOS World collects, uses and protects customer information when you visit our website, contact us, purchase products or use our services.
1. Information We Collect
We may collect personal and business information when you use our website or services, including:
Name
Business name
Email address
Phone number
Billing address
Delivery address
Order details
Payment information
Website enquiry details
Business setup information required for EPOS or website services
We may also collect technical information such as IP address, browser type, device information and website usage data.
2. How We Use Your Information
We use your information to:
Process orders and payments
Deliver products and services
Contact you about your order or enquiry
Set up EPOS hardware, software or website services
Provide customer support
Send invoices, receipts and service updates
Improve our website, products and services
Keep business records for accounting and legal purposes
We only use your information where we have a valid reason to do so, such as providing a service, fulfilling an order, responding to an enquiry or meeting legal requirements.
3. Payment Information
Payments may be processed through secure third-party payment providers. EPOS World does not store full card details on our own systems.
Payment providers may collect and process payment information according to their own security and privacy policies.
4. Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
Delivery companies
Payment processors
Software service providers
Website hosting providers
Accounting or legal advisers
Technical support providers
We only share information that is necessary to complete the service, delivery, payment or legal requirement.
5. Delivery Information
If you purchase physical products, we may share your name, delivery address and contact details with a UK delivery company to arrange delivery.
Delivery companies may contact you directly about your delivery.
6. EPOS and Website Services
If you use our EPOS software, website subscription or related setup services, we may need access to certain business information to complete the setup.
This may include menus, product lists, pricing, business opening hours, staff/user details, website content, logo, images and other business information.
We will only use this information for service setup, support and agreed business purposes.
7. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, track website performance and understand how visitors use the site.
You can manage or block cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.
8. Marketing
We may contact you with service updates, offers or business information where allowed by law or where you have shown interest in our services.
You can ask us to stop sending marketing messages at any time.
9. How Long We Keep Your Information
We keep customer and business information only for as long as necessary.
Some information may be kept for accounting, tax, legal, warranty or service support purposes.
10. Data Security
We take reasonable steps to protect your personal and business information from loss, misuse, unauthorised access or disclosure.
However, no online system is completely secure, and customers should also keep their own login details and passwords safe.
11. Your Rights
You may have the right to:
Ask for a copy of the personal information we hold about you
Ask us to correct inaccurate information
Ask us to delete your information where legally possible
Ask us to stop using your information for marketing
Ask how your information is being used
To make a request, please contact us using the details below.
12. Third-Party Links
Our website may include links to third-party websites or services. EPOS World is not responsible for the privacy practices or content of those external websites.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will be available on our website.
14. Contact Us
For any questions about this Privacy Policy or how your information is used, please contact EPOS World.
EPOS World
Operated under Thirtymins Group Ltd
Company Number: 15318924
Website: www.eposworld.uk
